Privacy Policy

Last updated: 23/03/2026

This Privacy Policy explains how Roda (“Roda”, “we”, “us”, or “our”) collects, uses, stores, and shares your personal data when you use the Roda website, mobile application, and related services (together, the “Service”).

Please read this Privacy Policy carefully before using the Service.

1 - Interpretation and Definitions

1.1 - Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

1.2 - Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access the Service or parts of the Service.
Application means the software application provided under the name Roda.
Cookies means small files stored on your device that help websites and applications function properly.
Country means Cyprus.
Data Controller means the person or entity that determines the purposes and means of processing personal data. For the purposes of the GDPR, Roda is the Data Controller for the personal data described in this Privacy Policy, except where another party acts as an independent controller.
Device means any device that can access the Service, including a computer, phone, or tablet.
Personal Data means any information relating to an identified or identifiable person.
Service means the Roda website, mobile application, and related services.
Service Provider means a third party that processes data on our behalf or provides services connected to the Service.
Stripe means the third-party payment service provider used to process payments, verify identity where required, and facilitate payouts.
Usage Data means data collected automatically through use of the Service.
You means the individual accessing or using the Service.

2 - Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: hello@rodacy.co

3 - What Personal Data We Collect

3.1 - Information You Provide Directly

We may collect the following personal data when you use the Service:

name
email address
phone number
shipping and billing information
account login details
profile information
listing information, including photos and item descriptions
messages sent through the platform
support requests and report submissions
identity verification information where required
payout information where required for seller withdrawals

3.2 - Payment Information

Payments on the Service are processed by Stripe.

We do not store your full payment card details on our own systems. Payment card information is provided directly to Stripe and is processed in accordance with Stripe’s own privacy policy.

Where necessary, Stripe may also process identity verification information and payout-related information.

3.3 - Information Collected Automatically

When you use the Service, we may automatically collect certain technical and usage information, including:

IP address
browser type and version
device type
operating system
app version
pages or screens viewed
dates and times of access
basic diagnostic and security information

3.4 - Information from Third-Party Sign-In Providers

If you choose to sign in through a third-party provider such as Apple or Google, we may receive limited information from that provider, such as:

your name
your email address
your account identifier provided by that service

We use this information only to create and manage your account and provide the Service.

4 - How We Use Your Personal Data

We may use your personal data for the following purposes:

to create and manage your account
to provide, operate, and maintain the Service
to process transactions and facilitate payouts
to enable communication between users
to review listings, reports, disputes, and support requests
to verify identity where required
to detect, prevent, and investigate fraud, abuse, or misuse
to comply with legal and regulatory obligations
to improve the safety, performance, and reliability of the Service
to send transactional or service-related communications
to respond to your requests and provide support

We may also use certain data to improve the user experience and monitor how the Service is used.

5 - Legal Bases for Processing under the GDPR

If you are located in the European Economic Area, we process your personal data only where we have a valid legal basis, including:

performance of a contract — where processing is necessary to provide the Service or complete a transaction
legal obligation — where processing is necessary to comply with applicable law
legitimate interests — where processing is necessary for fraud prevention, platform security, moderation, service improvement, and business administration, provided your rights do not override those interests
consent — where you have given consent for a specific purpose

6 - How We Share Your Personal Data

We may share your personal data only where necessary and appropriate, including with:

Stripe, for payment processing, payout handling, fraud prevention, and identity verification
service providers who host, support, secure, or maintain the Service
other users, where sharing is necessary for the marketplace to function, such as displaying profile information, listings, and transaction-related details
professional advisers, where necessary for legal, compliance, or business purposes
public authorities or regulators, where required by law or legal process
a successor or purchaser, in connection with a merger, sale, restructuring, or transfer of the business

We do not sell your personal data.

7 - User Content and Visibility

Because Roda is a marketplace, some information you provide may be visible to other users, including:

your username or profile name
your profile photo, if provided
your listings, including item photos and descriptions
messages and transaction-related details shared with another user as part of a transaction

You are responsible for the content you choose to post or share through the Service.

8 - Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

to provide the Service
to complete transactions
to comply with legal, tax, accounting, anti-fraud, and regulatory obligations
to resolve disputes
to enforce our terms and policies

When personal data is no longer needed, we will delete it or anonymize it, unless we are required or permitted by law to retain it for a longer period.

9 - International Transfers

Your personal data may be processed in countries other than your own, including where our service providers operate.

Where required by law, we take appropriate measures to ensure that international transfers of personal data are protected by adequate safeguards.

10 - Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11 - Your Rights

Depending on your location and applicable law, you may have the right to:

access the personal data we hold about you
request correction of inaccurate or incomplete personal data
request deletion of your personal data
object to certain processing
request restriction of processing
request portability of your personal data
withdraw consent where processing is based on consent
lodge a complaint with a data protection authority

To exercise your rights, contact us at hello@rodacy.co.

We may need to verify your identity before responding to certain requests.

12 - Account Deletion

You may request deletion of your account through the functionality provided in the Service or by contacting us.

Please note that we may retain certain information where required to comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, or protect the integrity of the platform.

13 - Cookies and Similar Technologies

We use cookies and similar technologies that are necessary for the operation, security, and functionality of the Service.

These may include cookies used for:

authentication
session management
account security
fraud prevention
remembering your preferences

If we use non-essential cookies, analytics cookies, advertising technologies, or similar tracking tools, we will provide appropriate notice and obtain consent where required by law.

You can manage cookies through your browser settings, although disabling certain cookies may affect how the Service works.

14 - Third-Party Services

The Service may contain links to or integrations with third-party services. We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party services you use in connection with Roda.

15 - Children’s Privacy

The Service is not intended for children, and we do not knowingly collect personal data from children.

If we become aware that we have collected personal data from a child in violation of applicable law, we will take appropriate steps to delete it.

16 - Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will post the updated version on this page and update the “Last updated” date above. Where appropriate, we may also notify you through the Service or by email.